Help Center

Find answers to common questions. Can't find what you're looking for? Contact us.

Live Chat

Available 24/7

Email Us

support@rideshare.com

Call Us

1-800-RIDE-SHARE

Frequently Asked Questions

How do I find a ride?

Use the search form on the homepage or /search page. Enter your start location, destination, date, and number of seats. Browse available rides and book your spot.

How do I offer a ride?

Go to /offer and fill in your ride details: origin, destination, date, time, available seats, and price per seat.

How does payment work?

Payments are handled directly between drivers and passengers. You can arrange cash, Venmo, or other methods with your ride partner.

Is RideShare+ safe?

Yes! We verify all users and provide real-time tracking. Read our Safety page for more details.

Can I cancel a ride?

Yes, you can cancel up to 24 hours before departure. Please communicate with your ride partner as soon as possible.

What if my ride doesn't show up?

Contact the driver through our chat feature or call. If needed, reach out to our 24/7 support.